AXA Group Operations is looking for employees in Rabat 2025
AXA Group Operations is looking for employees in Rabat 2025
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AXA Group Operations is on a mission to recruit top talent for its expanding operations in Rabat. With a global presence spanning 64 countries and serving over 107 million customers, AXA is a leader in the insurance and asset management sectors.
- Demand Management Officer
- Account Manager
- Senior Quality Assurance Engineer
About AXA Group Operations
- Founded: AXA (1985), AXA GO Morocco (2009)
- Global Presence: 64 countries, 107 million customers
- Business Sectors: Property insurance, health, and asset management
- Workforce in Morocco: 300 employees
- Expertise Areas in Morocco: IT, project management, finance, and human resources
Through a strategy centered on innovation, AXA aims to simplify insurance and enhance customer relationships with tailored and accessible solutions.
Available Positions
Demand Management Officer
Job Summary
This role involves coordinating business demands, planning projects, and ensuring seamless communication between technical and business teams.
Responsibilities
Gathering and Framing Requests
- Identify business needs and ensure alignment with strategic priorities.
- Propose and define solutions to meet these requirements.
- Coordinate pre-study activities with product and technical teams.
Demand Planning
- Manage the project portfolio and prioritize requests.
- Validate funding before project initiation.
Monitoring and Reporting
- Oversee the demand management process for compliance.
- Track project progress and report updates to stakeholders.
- Ensure smooth closure and delivery of requests.
Required Profile
Education and Experience:
- Solid IT background with experience in global organizations.
- Strong understanding of financial and project processes.
Skills
- Proficiency in demand management and insurance business needs.
- Analytical and customer-focused mindset.
Interpersonal Skills
- Strong communication and collaboration skills.
- Ability to work under pressure in multicultural environments.
Leadership
- Strategic vision and initiative to achieve organizational goals.
Account Manager
Job Summary
As an Account Manager, you’ll act as the primary contact for services and products, ensuring client satisfaction and managing escalations effectively.
Responsibilities
Primary Point of Contact
- Build strong relationships with stakeholders.
- Address product and service inquiries.
Client Satisfaction Management
- Ensure service quality and resolve critical issues.
- Implement improvement plans based on client feedback.
Strategic Communication
- Communicate organizational and strategic changes to clients.
- Promote adoption of strategic products.
Financial Transparency
- Collaborate with finance teams to clarify financial flows.
- Manage contracts, billing, and payment collections.
Governance Monitoring
- Ensure compliance with governance frameworks.
- Oversee local and global projects, facilitating product implementation.
Required Profile:
Education and Experience:
- Strong IT background with experience in international organizations.
Skills
- Deep understanding of insurance operations and financial processes.
- Proficiency in risk, compliance, and security principles.
Interpersonal Skills
- Exceptional communication and conflict resolution skills.
Leadership
- Proven ability to align actions with strategic goals.
Senior Quality Assurance Engineer
Job Summary
This role focuses on ensuring the quality of AXA’s Cloud IAAS products by overseeing testing processes and driving continuous improvement.
Responsibilities
Product Quality Assurance
- Review technical specifications and design comprehensive test cases.
Automated Testing
- Develop automated scripts for functional and regression testing.
- Diagnose and resolve anomalies efficiently.
Collaboration and Monitoring
- Work closely with development teams to optimize quality.
- Track quality metrics and report progress to stakeholders.
Documentation and Compliance
- Maintain up-to-date documentation on automated testing.
- Ensure products meet safety and compliance standards.
Required Profile
Education and Experience:
- Engineering degree with 4-6 years of experience in software quality assurance.
- ISTQB certification preferred.
Technical Skills
- Experience with tools like JIRA, Selenium, and Terraform.
- Proficiency in cloud platforms (AWS, Azure) and API automation.
- Strong analytical and problem-solving abilities.
- Effective collaboration in international settings.
Why Join AXA Group Operations?
AXA Group Operations provides a dynamic and innovative work environment where employees contribute to reshaping the future of insurance. With a commitment to innovation and excellence, AXA offers its talents the opportunity to thrive in a global ecosystem.
Apply Here
Visit the AXA Group Operations Careers Page
