Credit du Maroc: Various jobs in Casablanca 2024
Credit du Maroc: Various jobs in Casablanca 2024
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Crédit du Maroc, one of the leading banks in Morocco, is expanding its team and inviting fresh talent to join its workforce. The bank is currently seeking individuals for key positions, including Individual Customer Advisor, Versatile Individual Customer Advisor, and Branch Manager.
Individual Customer Advisor
Responsibilities
- Develop and maintain a loyal portfolio of individual customers.
- Build strong relationships with potential and existing clients.
- Actively participate in external prospecting, conducting at least three potential client visits per week.
- Conduct proactive client screening through various events and seminars.
- Achieve commercial targets set by the hierarchy.
- Directly manage the client portfolio, diagnose needs, and propose responsive products and services.
- Monitor performance and provide regular reports to management.
- Handle customer requests and complaints, managing daily compensations.
- Manage risks and ensure compliance with rules and procedures.
- Perform administrative management of customer accounts, including monitoring deadlines.
Required Profile
- Educational Level: Bac+5 in commerce or finance.
- Experience: 3 to 5 years.
- Job Skills: Knowledge of the individual market, legal and tax characteristics, and products and services tailored to individuals.
- General Skills: Strong commercial appetite, mastery of sales and negotiation techniques, responsiveness, proactivity, and a sense of responsibility.
Versatile Individual Customer Advisor
Responsibilities
- Develop and maintain a loyal portfolio of individual customers.
- Maintain quality relationships with potential and existing clients.
- Participate in external prospecting activities, conducting at least three visits per week.
- Directly manage the client portfolio, diagnose needs, and propose responsive products and services.
- Manage daily operations within the branches, including cash operations and card stock management.
- Manage risks and ensure compliance with safety instructions when handling cash.
Required Profile
- Educational Level: Bac+5 in economics, management, or commerce.
- Experience: 0 to 2 years of experience.
- Job Skills: Knowledge of the individual market, legal and tax characteristics, and products and services tailored to individuals.
- General Skills: Strong commercial appetite, mastery of sales and negotiation techniques, responsiveness, proactivity, accuracy, and dynamism.
Branch Manager
Responsibilities
- Manage the agency's customer relationship plan in accordance with the regional commercial strategy.
- Lead and manage the team, including training and skill development.
- Manage a portfolio of individual and professional clients.
- Promote Crédit du Maroc's products and services.
- Monitor compliance with regulations, procedures, budgets, and risk management.
Required Profile
- Educational Level: Bac+5 in commerce or finance, with a degree from a university or business school.
- Experience: 3 to 5 years of managerial experience in a similar position.
- Required Skills: Knowledge of financial analysis, organization, delegation, control, team leadership, availability, and excellence.
- General Skills: Strong commercial appetite, mastery of sales and negotiation techniques, responsiveness, proactivity, and interpersonal skills.
