Credit du Maroc: (9) Job offers in several cities 2024

Customer Service Manager – South (Had Belfaa and Tiznit)

Job Description

As a Customer Service Manager in the southern region, specifically Had Belfaa and Tiznit, you will oversee the customer service operations, ensuring exceptional service delivery and customer satisfaction.

Responsibilities

• Manage and train customer service representatives.
• Resolve complex customer issues and complaints.
• Implement service improvement strategies.
• Monitor and analyze service performance metrics.

Requirements

• Bachelor's degree in Business Administration or related field.
• Minimum of 5 years of experience in customer service management.
• Excellent communication and leadership skills.

Customer Service Manager – Marrakech

Job Description

The Customer Service Manager in Marrakech will be responsible for leading the customer service team, enhancing customer interactions, and maintaining high service standards.

Responsibilities

• Supervise daily customer service activities.
• Develop and implement customer service policies.
• Handle escalated customer inquiries.
• Conduct regular training sessions for staff.

Requirements

• Bachelor's degree in Business Management.
• At least 5 years of experience in a similar role.
• Strong problem-solving and interpersonal skills.

Business Analyst – Marrakech

Job Description

As a Business Analyst in Marrakech, you will analyze business processes and data to support decision-making and improve operational efficiency.

Responsibilities

• Conduct market and business research.
• Identify business improvement opportunities.
• Develop business models and forecasts.
• Prepare comprehensive reports for management.

Requirements

• Degree in Business Administration, Economics, or related field.
• Proficient in data analysis and statistical tools.
• Strong analytical and presentation skills.

Branch Manager – Fez, Meknes, and Regions

Job Description

The Branch Manager for Fez, Meknes, and surrounding regions will oversee branch operations, manage staff, and ensure the branch meets its financial and service goals.

Responsibilities

• Lead and motivate branch staff.
• Develop business strategies to attract and retain customers.
• Ensure compliance with banking regulations.
• Monitor financial performance and report to senior management.

Requirements

• Bachelor's degree in Finance, Business, or related field.
• Proven experience in branch management.
• Excellent leadership and organizational skills.

Technical Functional Consultant T24

Job Description

The Technical Functional Consultant for T24 will provide expert advice and support on the T24 banking software, ensuring smooth system operations and integration.

Responsibilities

• Implement and configure T24 software solutions.
• Provide technical support and troubleshooting.
• Conduct system testing and validation.
• Train users on T24 functionalities.

Requirements

• Degree in Information Technology or related field.
• Extensive knowledge of T24 software.
• Strong technical and problem-solving abilities.

Corporate Transactions Banker

Job Description

The Corporate Transactions Banker will manage corporate client accounts, providing tailored banking solutions to meet their financial needs.

Responsibilities

• Develop and maintain relationships with corporate clients.
• Analyze clients' financial needs and propose suitable products.
• Manage large transactions and corporate accounts.
• Ensure compliance with banking policies.

Requirements

• Degree in Finance, Economics, or related field.
• Experience in corporate banking.
• Strong negotiation and client management skills.

MOA Leasing Factoring Project Manager (IMX V9)

Job Description

The MOA Leasing Factoring Project Manager will lead projects related to leasing and factoring, ensuring they are completed on time and within budget.

Responsibilities

• Plan and execute leasing and factoring projects.
• Coordinate with internal and external stakeholders.
• Monitor project progress and performance.
• Prepare project reports and documentation.

Requirements

• Degree in Project Management or related field.
• Experience in leasing and factoring.
• Strong project management and leadership skills.

IT Credit Project Manager (Evolan / Loan Service)

Job Description

The IT Credit Project Manager will oversee IT projects related to credit and loan services, ensuring they align with business objectives.

Responsibilities

• Manage IT projects from initiation to completion.
• Coordinate with IT and business teams.
• Ensure project deliverables meet quality standards.
• Maintain project documentation and reports.

Requirements

• Degree in Information Technology or related field.
• Experience in managing IT projects.
• Strong organizational and technical skills.

Strategic Marketing Project Manager

Job Description

The Strategic Marketing Project Manager will develop and execute marketing strategies to enhance Crédit du Maroc's market presence and customer engagement.

Responsibilities

• Design and implement marketing campaigns.
• Conduct market research and analysis.
• Collaborate with cross-functional teams.
• Monitor and report on marketing performance.

Requirements

• Degree in Marketing, Business, or related field.
• Experience in strategic marketing and project management.
• Strong analytical and creative skills.